FAQs

Is it save to buy trough this website?

- Yes, first of all because you don't need to write any payment information in this website (you will be redirected to the Paypal website for that) and second because this website has an SSL (Secure Sockets Layer) certificate, as you can see from the domain address (https).

 

How long does it take for my order to be processed?

 

- We don't have any of our products in stock. Every order is manufactured specially for the client, which takes about 5 working days. After the t-shirt is ready, it will be shipped immediately and an email with the number of the package will be emailed to you.

 

Why have I never received an email about my shipment?

 

- We always send an email with the number of the package within 24 hours after the package has been sent. If you haven't received such email in your INBOX, maybe it has been gone in your SPAM folder. Please look for it there.

 

How can I pay?

 

- You can pay for your order via PayPal. We have chosen it, because it is more safer both for the customer and for us.

 

I don't have a Paypal account. Can I still make an order?

 

- Yes. Paypal offers the possibility to pay trough its website even if you don't have a Paypal account. You can make a one-time payment with your credit or debit card, using the Paypal website. Click here to find how

 

       Why is the price in USD and GBP changing every day?

 

- Because the main currency in this website is EURO. That is why the price in EURO never changes. But the USD and GBP prices are changing, because the rates between them and the Euro are also changing every day.

 

        I am waiting 10 days for my package and it still hasn't arrived. What is going on?

 

- Have you read the "SHIPPING" section in the website? The shipping period for most of the European countries is from 5 to 15 WORKING days and for the rest of the world it is between 10 and 20 WORKING days.

 

        I have received the number of my package, but where can I track it?

 

- All the packages are sent with Registered Priority Airmail, so in most (BUT NOT ALL) countries, they can be tracked. The best way to do this is to go to www.track-trace.com and enter your number in the Post/EMS section. Then choose your country.

 

        Do I need to register to buy a product here?


       - No, you are free to buy a product without making any registration, because your order will

        be accepted only after your payment has been recorded.

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